Please read the following details for conditional return & refund service, which could fully protect your rights and have a satisfactory shopping experience.
- If you receive a damaged, defective product, or a wrong product is shipped, please contact MYNT Customer Support at Support@HelloMynt.com, as Mynt always put customers’ satisfaction as top priority and will try our best to solve the return issues.
- All products to be returned must be keep the complete packaging box and in salable condition with complete accessories and manuals, otherwise additional fees will be required.
- Return service is available within 30 days from the date of purchase.
- Reverse shipping fee is required.
- All returns are subject to verification and approval as specified by MYNT.
- If you have purchased a MYNT product from other channels instead of MYNT official website, please apply for returns on the channel on which the purchase has been made.
(Please confirm that you have been contacted Support@HelloMynt.com for details before returning.)
As soon as MYNT receives a returned product and checks that it conforms to the requirements listed above, a refund will be arranged to the original payment method to you. Please allow 7 days of refund process.
Any further concerns, please do not hesitate to contact Support@HelloMynt.com.