Service

Service

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In 2017, Mynt came to life with the goal of helping you live a healthy and comfortable life. We've been dedicated to creating premium massage products-from eye and foot massagers, to home and car massagers.

And, because we know how busy life can get, in 2021, we created the Mynta to bring you the full-body massage experience with our range of high-quality and functional massage chairs. So, sit back, relax, and let us take care of the rest!

What kind of services do we have?

Product Needs

We are committed to understanding and meeting customer product needs. With a wide selection and a dedicated team, we ensure their expectations are met and exceeded.

Cost Saving Solution

We understand the importance of saving money for our customers. That's why we strive to provide competitive prices and cost-effective solutions without compromising on quality.

Effective Communication

We believe in the power of clear and timely communication. Our team is good at understanding customer queries, providing timely responses, and ensuring smooth and effective communication throughout the process.

Reliable Logistics Service

We have established a strong logistics infrastructure to ensure efficient and timely delivery of products. Our logistics team works meticulously to provide reliable, hassle-free shipping.

Genuine and Family Friendly Attitude

At our company, we value the importance of building meaningful relationships with our clients. Our goal is to create a welcoming and inclusive environment where each client feels valued, respected, and part of our extended family.

Satisfactory After-sales Service

Our commitment to customer satisfaction goes beyond sales. We provide comprehensive after-sales service and support to resolve any concerns or issues that may arise. Our professional team is always ready to help and ensure complete customer satisfaction.

What isn’t covered by the warranty?

Purchases from unauthorized resellers.
Improperly operated devices.
Lost or stolen products.
Purchases made over limited warranty time (unless otherwise stated).
Non quality-related issues (after 30 days of purchase).
Free products.

When does the warranty begin?

Warranty begins from the day you place your order.

What if I don’t have any proof of purchase?
If you made your purchase through an authorized Mynt Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.

If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.

What if I move overseas? Will my limited warranty still be valid?
No, the warranty is only applicable in the country your product was originally shipped to.

To receive support, please email Mynt Customer Support at Support@HelloMynt.com or call 1 (800) 345-4615 with the following information so that we may assist you further:
A detailed description of the issue.
An Amazon order number.
Your shipping address.

PERSONAL INFORMATION USAGE:

If you obtain service under this policy, you authorize Mynt to store, use, and process your flight log information and your contact information, including name, phone numbers, address, and e-mail address. We may contact you to inquire about your satisfaction with our service or to notify you about any product recalls or safety issues. In achieve these aims, you authorize Mynt to transfer your information to any country where we do business and to provide it to entities acting on our behalf. We may also disclose your information where required by law.